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Product & services pricing
4.11/5
Chance of future purchase:
3.93/5
Shipping & packaging:
3.80/5
Customer service:
3.82/5
Return/Replacement policy:
3.47/5

Verified
2/5

2015-03-03

"I TALKED ON CHAT AND ALSO TALKED WITH A CUSTOMER REP ABOUT PRODUCT AND BOTH SAID YES IT'S THE RIGHT PART, IT WASN'T. HAD TO ARGUE TO GET MY RETURN SHIPPING PAID FOR. FINALLY A SUPERVISOR AGREED. HAD IT NOT BEEN FOR THE RETURN REP I TALKED TO I WOULD OF JUST QUITE SHOPPING JP CYCLE. FINAL REP WAS YOUR MODEL REP!!! "


Rep reply posted 2015-03-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-03

"Made my order and about 5 days later, the package was there. Also,free shipping is always great! "


Verified
5/5

2015-03-03

"This is the second time I have purchased from JP Cycles. Very satisfied with the products I have received. Good quality and price.."


Verified
5/5

2015-03-03

"Good service and product very satisfied"


Verified
5/5

2015-03-03

"What a great experience. I installed a stage 1 to my SuperGlide Custom and got all the pieces I needed from J&P. Their website was easy to order from and shipping was very quick. I highly recommend them to anyone looking form motorcycle stuff."


Verified
2/5

2015-03-03

"Dissapointed that JP Cycles doesn't accept cc from indonesia. "


Rep reply posted 2015-03-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-03-03

"Great all around experience."


Verified
5/5

2015-03-03

"By far my favorite online bike shop!"


Verified
5/5

2015-03-03

"My order was delivered fast and was exactly what I was expecting. J&P has always been a pleasure to deal with."


Verified
5/5

2015-03-03

"Very fast and accurate service and delivery!"


Verified
5/5

2015-03-03

"Easy to find product related to my model; prices are competitive and they keep you informed of the order status every step of the way. Can't ask for more than that!"


Verified
5/5

2015-03-03

"Great and fast service will use again. "


Verified
5/5

2015-03-03

"Just what I ordered, Great place to buy."


Verified
5/5

2015-03-03

"All good with order & shipping !..…
"


Verified
5/5

2015-03-03

"Great part. Made my bike look great. Shipped imeadiately."