ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-03-01

"Great service and quick shipping"


Verified
5/5

2015-03-01

"Fast and friendly. The best."


Verified
5/5

2015-03-01

"Order was filled and shipped quickly.. I got my back rest within a week"


Verified
5/5

2015-03-01

"Very fast shipping and exactly what I need!"


Verified
4/5

2015-02-28

"The tank panel I ordered has no backing to protect my paint on the tank of my bike and am thinking it needs to be returned because of this. J&P really needs more detailed descriptions of all of the items they sell to avoid this sort of thing happening. Fast shipping though!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-28

"Very happy with the product. Exactly as described and areived quickly."


Verified
5/5

2015-02-28

"I had a vary good experience with j&p cycles they delivered my order vary quickly "


Verified
5/5

2015-02-28

"Everything was just fineeeeeeee."


Verified
5/5

2015-02-28

"I ordered , I received promptly!!"


Verified
5/5

2015-02-28

"Thank you came super fast "


Verified
2/5

2015-02-28

"Product was defective. The order was fouled up in terms of items purchased. Other than the above..it was a perfect experience. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-03-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-28

"Great, speedy service and delivery! "


Verified
5/5

2015-02-28

"Lights look to be of high quality and should work well for my intended purpose of installing turn signals on my 37 Packard."


Verified
5/5

2015-02-28

"I received exactly what I ordered. And came the same day that ups had said it would be there with 3 day shipping."


Verified
5/5

2015-02-28

"Super Fast Shipping! A++++"