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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-02-28

"Top SHELF COMPANY. Very fast delivery, Great Products,Understand the Love for a Motorcycle!"


Verified
5/5

2015-02-28

"Fit great right out of the box "


Verified
5/5

2015-02-28

"J&P Cycles is where I order stuff for my husband for his motorcycle....... He always loves what I buy!! Good quality stuff!"


Verified
5/5

2015-02-28

"Customer service was very helpful. Ordering on line was easy. This is my fourth purchase from them over the past couple of years. "


Verified
5/5

2015-02-28

"The part was exactly what I needed and was quickly shipped thanks !!"


Verified
5/5

2015-02-28

"The replacement windshield was installed in approximately 15 minutes , very happy with my purchase
Thanks
"


Verified
3/5

2015-02-28

"Shipping cost more than the part."


Rep reply posted 2015-03-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We apologize if you feel our shipping rates are too high. We do have basic shipping charges for all orders. We may be able to lower the shipping cost as a one-time courtesy. In these instances, we request that you call or chat in to place these orders, so we can manually adjust the amount depending on the total cost of your purchase and/or weight. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-28

"Easy fit. Definitely recommend "


Verified
5/5

2015-02-28

"Great product,,I may order another when they are a little less expensive.
Thank you
"


Verified
5/5

2015-02-28

"Timely delivery of a product that exactly matched the descriptions on the site, all for a great price. "


Verified
5/5

2015-02-28

"Order accurately filled, received in a timely manner. Happy with the shopping experience, have already placed another order!"


Verified
5/5

2015-02-28

"great company will buy again soon!!!!"


Verified
5/5

2015-02-28

"Every thing was great including the discounted price, I will use my free shipping offer in future"


Verified
5/5

2015-02-28

"My order was intact and on time. So I'm happy. "


Verified
3/5

2015-02-28

"I never got shipping e-mail with a tracking number. I had to send e-mail to J&P Cycle to get that info..."


Rep reply posted 2015-03-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”