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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-02-24

"Awesome product fast shipping "


Verified
5/5

2015-02-24

"I was pleased with how fast i received my item and that it was exactly what i ordered "


Verified
5/5

2015-02-24

"J & P Cycles has always been prompt and very helpful. I would recommend them to anyone who needs quick friendly service."


Verified
5/5

2015-02-24

"Great store would be a steady customer if closer!"


Verified
5/5

2015-02-24

"Excellent price Excellent shipping"


Verified
5/5

2015-02-24

"The brake pads are a perfect fit and they arrived in a timely manner. "


Verified
5/5

2015-02-24

"Great buying experience. Have worked with JP Cycles before and as always they deliver a quality product at a decent price.
"


Verified
5/5

2015-02-24

"Parts shipped quickly. They fit and work wonderfully as long as you know what your looking for. Always do your research before ordering online. Will not be the last time I order from this website."


Verified
4/5

2015-02-24

"part was as described, did not come with wire retainer."


Verified
5/5

2015-02-24

"Have always been happy with JP Cycles. Prompt delivery, and great tech advice."


Verified
5/5

2015-02-24

"Great service, easy online tracking at a push of a button. Excellent youtube videos detailing installation projects. I would buy again."

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Pricing of products and services
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Likelihood of customers making future purchases
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Product Returns/Refunds/Exchanges
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Verified
2/5

2015-02-24

"I paied 110 $ of custom
So i will never order again !
"


Rep reply posted 2015-02-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-24

"Outstanding Service.... Great product... supper fast delivery... Will order from J&P Cycle again soon.... "


Verified
5/5

2015-02-24

"This is the second cover I've bought with no hassles and prompt delivery. What more could a guy ask for besides a good steak and a cold beer..........."


Verified
4/5

2015-02-24

"All products received were of good quality for their use. I would rate J&P very good with one exception. The saddlebags delivered were not the ones I ordered. They are of a good quality and I am happy with them. I think they are actually better for my application and I will happily keep them. They are about 4" shorter than the ones I ordered and that's a good thing because if they were longer they would look odd on my bike. Thank you for the mistake."