ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-02-21

"Great people. Great products. Quick shipping. "


Verified
4/5

2015-02-21

"I just put somewhat satisfied cause i ain't put it on yet.."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-21

"Great seller, fast delivery, frendly transactions, Im real satisfied definite will buy again."


Verified
5/5

2015-02-21

"Im happy. With the response. With orders and information from j&p cycles. "


Verified
5/5

2015-02-21

"I ordered a mustang seat for my husband birthday, it arrived quickly and the price was great. He and I are very happy with the purchase. "


Verified
5/5

2015-02-21

"I ordered the Vance and Hines Big Radius exhaust, Arlen Ness Big Sucker stage 2 and the Vance and Hines FP3 for my 14 Deluxe. All 3 arrived really quick and everything was in great shape. Competitive prices. Bike looks, sounds and runs alot better. "


Verified
5/5

2015-02-21

"I love this company there prices and the service and products....great company....."


Verified
5/5

2015-02-21

"Awesome!!! Super fast shipping. ;) ;) ;) Happy with product and surprised it was delivered so fast. Highly recommend. "


Verified
2/5

2015-02-21

"We were disappointed with the saddle bag, it didn't look like it was well made, the stitches were falling apart, for the price we paid, we expected it to be better. Contacted the customer service, they were very nice about it, so we decided to give it another try and exchange the bag, hope it will be ok. "


Rep reply posted 2015-02-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-21

"Always have what I am looking for. Not always the best deal, but a good place to start to compare. Often the best deal available. Best place to look and more often than not the best place to purchase. One of my favorites. Biker since 1972."


Verified
5/5

2015-02-21

"As described and $20 less the OE. "


Verified
3/5

2015-02-21

"I have not received this item yet. During the ordering process it was stated that the item would not ship for 11-15 days. "


Rep reply posted 2015-02-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-20

"Great Service ! 0 Errors ! "


Verified
4/5

2015-02-20

"When I specified what year make and model for bike I was shopping for I still had to search through a lot of products that did not fit my bike that is frustrating to say the least. It would be nice to only see what I need for that bike. "


Verified
5/5

2015-02-20

"I have been buying parts for a while now and never had any problems. As a matter of fact the last two of my orders were delivered to my home. Very satisfied. Will continue to buy parts and modify my rides with J&P CYCLE parts. "