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Product & services pricing
4.24/5
Chance of future purchase:
4.17/5
Shipping & packaging:
3.88/5
Customer service:
3.98/5
Return/Replacement policy:
3.82/5

Verified
1/5

2015-02-24

"ordered 5 things that were all in stock and two of them didn't even come with the order that I waited for a whole week for"


Rep reply posted 2015-02-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-24

"very good i will buy again from you!"


Verified
5/5

2015-02-24

"All good, can't wait to ride!"


Verified
5/5

2015-02-24

"as always another great experience with J&P"


Verified
5/5

2015-02-23

"Order was sent quickly, upon arrival size was a little small, returned it and larger size sent quickly & no questions asked. Great experience"


Verified
5/5

2015-02-23

"Easy ordering. Fast turn around time from order to delivery"


Verified
5/5

2015-02-23

"Customer service was just GREAT!"


Verified
5/5

2015-02-23

"Item was Exactly what I was looking for and at an unbelievable price to boot! Super Fast Shipping too!"


Verified
5/5

2015-02-23

"The part shipped quickly and was correct. Due to weather, UPS finally deliveredon't it today."


Verified
5/5

2015-02-23

"Fast shipping, great service."


Verified
5/5

2015-02-23

"Shipping was quick and product was correct and intact."


Verified
5/5

2015-02-23

"Fast delivery on what I ordered
"


Verified
5/5

2015-02-23

"Amazing buying experience! Quality products and fast shipping!! Love buying from J&P!"


Verified
1/5

2015-02-23

"je ne peut être satisfait car j'ai passer la commande il y a onze jours et il n'y a rien d'expédier encore. "


Rep reply posted 2015-02-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-23

"Being stationed in Germany, it normally takes 2-3 weeks for my mail to get to my box. J&P was the quickest delivery I have had in the 16 months I have been here!"