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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-02-23

"Amazing buying experience! Quality products and fast shipping!! Love buying from J&P!"


Verified
1/5

2015-02-23

"je ne peut être satisfait car j'ai passer la commande il y a onze jours et il n'y a rien d'expédier encore. "


Rep reply posted 2015-02-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-23

"Being stationed in Germany, it normally takes 2-3 weeks for my mail to get to my box. J&P was the quickest delivery I have had in the 16 months I have been here!"


Verified
5/5

2015-02-23

"Outstanding service and quick delivery. "


Verified
5/5

2015-02-23

"First order thru company for me was very easy, periodic was good, delivery was quick, overall very pleased with service "


Verified
1/5

2015-02-23

"Bought my daughter bought a derby cover for me for my harley and I put it on and it leaked like crazy. Went back and looked at the page the item was on and no where did it state that a different style of gasket was needed for the installation of the cover."


Rep reply posted 2015-02-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-23

"Great company always enjoy doing business with them"


Verified
5/5

2015-02-23

"Very nice! Love it thank you my husbands Harley bathroom will be awesome! "


Verified
5/5

2015-02-23

"I have always been more than satisfied with J&P cycles prices and customer service."


Verified
1/5

2015-02-23

"Part not what was pictured on web site. Before I purchased, tech help said part would fit. And fit the way I wanted. It was wrong size and not what was pictured."


Rep reply posted 2015-02-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-23

"over the past ten years of ordering from j&p cycles, I have been satisfied except for one incident."


Verified
5/5

2015-02-23

"I ordered a Gift Card for my husband. I had to ask a question online and they guy was very helpful and answered all my questions. "


Verified
5/5

2015-02-23

"J&P was a great online experience. Their website was easy to navigate and find what I was looking for. My order was shipped very fast. I plan on using them more in the future,"


Verified
5/5

2015-02-23

"Delivery was as expected mufflers installed look and sound great"


Verified
5/5

2015-02-23

"Called and spoke to a tech tonmakensure we had the right part. Not only were they helpful but very insightful. Found out other areas of opportunity for much needed improvements. They are the reason I was sold on purchasing the transmission for my bike as well as keeping JP cycles as my dedicated place for my projects. Shipping was on spot and their customer service techs are super helpful. This team knows there stuff!!"

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