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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-02-24

"Got my stuff very quick. All came in at one time and no damage. Very pleased. Thanks "


Verified
5/5

2015-02-24

"BESIDES VERY SATISFIED I HAVE TO SAY I HAD NO IDEA HOW FAST AND EASY IT WAS TO GET JUST WHAT I NEEDED SO FAST AND AT A FAIR COST FOR THE QUALITY AND PLAN ON ORDERING MUCH MORE IN THE NEAR FUTURE. THANKS FOR YOUR GREAT SERVICE!"


Verified
4/5

2015-02-24

"Initially I was very unhappy when J&P representative assisted me with my purchase and did not rectify the problem when he assured me that he would. However, the next representative the following week (Liz) was very helpful, patient, and has been the only representative that has taken the time to explain my Gold Member benefits in addition to correcting my issue with my order. She gave me faith again in trusting to continue my business with J&P Cycles. Keep up the great work Liz."


Verified
1/5

2015-02-24

"ordered 5 things that were all in stock and two of them didn't even come with the order that I waited for a whole week for"


Rep reply posted 2015-02-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-02-24

"very good i will buy again from you!"


Verified
5/5

2015-02-24

"All good, can't wait to ride!"


Verified
5/5

2015-02-24

"as always another great experience with J&P"


Verified
5/5

2015-02-23

"Order was sent quickly, upon arrival size was a little small, returned it and larger size sent quickly & no questions asked. Great experience"


Verified
5/5

2015-02-23

"Easy ordering. Fast turn around time from order to delivery"


Verified
5/5

2015-02-23

"Customer service was just GREAT!"


Verified
5/5

2015-02-23

"Item was Exactly what I was looking for and at an unbelievable price to boot! Super Fast Shipping too!"


Verified
5/5

2015-02-23

"The part shipped quickly and was correct. Due to weather, UPS finally deliveredon't it today."


Verified
5/5

2015-02-23

"Fast shipping, great service."


Verified
5/5

2015-02-23

"Shipping was quick and product was correct and intact."


Verified
5/5

2015-02-23

"Fast delivery on what I ordered
"