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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2015-02-20

"They said shipping would take 3-5 days, it got here in 2. Will buy more, for sure."


Verified
5/5

2015-02-20

"Got here quickly, and the parts fit perfectly! Way to go JP Cycles! You rock!"


Verified
5/5

2015-02-20

"Great supply and got to me super quick, just wish the added a canadian pricing option "


Verified
5/5

2015-02-20

"Had everything I needed and easy to find. Fast delivery."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-20

"As usual with any purchase from J&P Cycle, its the right part for the right bike at the right price. I have never encountered problems with the shipping process, and they have a great customer service department. I will continue to purchase my parts for my motorcycle from J&P Cycle!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-20

"Awesome assistance from Josh."


Verified
5/5

2015-02-20

"Order my tires and got them with in business days very nice product thanks alot"


Verified
5/5

2015-02-20

"I've ordered parts from J&P for at least 10 years, and had no problems with service or parts. Happy customer. "


Verified
5/5

2015-02-20

"Delivered right on time and everything was great. "


Verified
5/5

2015-02-20

"Parts came quick and were exactly what i ordered and installed fine"


Verified
5/5

2015-02-20

"Everything arrived on time as promised. "


Verified
4/5

2015-02-20

"I ordered Milwaukee Twin Brand Oil Filters and got J&P Brand ..."


Verified
5/5

2015-02-20

"I am very happy with the service and the parts fit."


Verified
5/5

2015-02-20

"JP always gets me my parts on time and less money.$$"


Verified
1/5

2015-02-20

"they refused to take our mastercard or visa and required a wired transfer or a paypal. so we took our business elsewhere. very insulting!!!!!!!!"


Rep reply posted 2015-02-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”