"I never had any problems with my orders"
"Great job guys everything was packed bullet proof and fast service . Can't wait to go thru the catalog or online and get more goodies for my bike Thanks"
"I'm a longtime customer with J&P and have always had good service from them."
"Fast shipping and good descriptions of the product."
"Great experience. Had no problems at all. "
"Great fast delivery. Was the quality that I had expected . great price . and my bike is breathing . sounds awsome"
"Recieved items on time. Very satisfied and will continue to buy from them in the future."
"J&P was overall a very good experience. The checkout and shipping process was very good. Finding the parts within your site was fair. I think you offer so many items, that your search engine is a little slow or need to put in the exact description (not so much of a complaint). "
"Good price point and free shipping. How can you beat that. "
"When I ordered the rear seat from your site I did so specifically because it was listed as fitting the CVO Fatbob. Which has a larger back tire creating a greater curved rear fender which already has rub rails mounted. What was delivered was a rear seat for a standard Fatbob. Rubber feet riveted to the bottom and a straight bracket for the back mounting screw when the CVO requires a 1" drop. It took me several hours to modify and I had to purchase several pieces of hardware from a local store to adpat the seat in order to mount. If advertised as a part or product for a factory custom, it should fit/mount the bike without modification. "
"A prompt overseas delivery"
"Very fast shipping! A+++thanks!"
"I have been installing the new parts and everything is perfect."
"I was offshore and seen a seat I wanted to get my old lady for her bike, ordered it, it was there before I got there. She loves it.
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"I had a problem with payment, and believe it was due to my using my debt card, but customer service agent Deborah got it all straightened out. I will order again from JPCycles."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”