"I received the streach side covers as part of an order for my 2008 HD Electra Glide. They don't mount as replacements rather they are to be screwed to the originals I guess as no instructions are included and frankly they are likely going in the garbage."
"Excellent Service, excellent product and on time delivery as promised."
"Always happy with JP. Just happened to come a day later than usual. Had to take starter back out because thread stripped at factory. The gear stayed with primary and had to void warranty to take it apart to reassemble and install. *\&(t happens."
"I've only ordered a few items from J&P, but I have been very satisfied with everything.
I would have no qualms purchasing anything through you guys."
"Quick and easy delivery and return "
"I was not notified with shipping and tracking numbers. I did receive all my items"
"timely delivery. Also exactly what I was seeing on the computer. No fuss"
"Good Quality & Fast Shipping"
"When I ordered my item I was not informed it was on backorder. I called ten days later and was told I would have it within a week. After that I called again to be informed by someone else that it was on backorder for four to six weeks. Very disappointed in lack if communication."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Always great service and fast shipping!"
"When you back order to would be nice to give some type of estimated time. Now I order one from another place and will return it, if I knew it would be a week or two I would have waited for you. "
"Always fast delivery. I use J&P often and have never been disappointed. "
"J&P Cycles has always had the products I have needed. Great service and quick delivery. I have used them many times and have even went to the Daytona Fl. store. Customer friendly with good knowledge of products they carry."
"I'm very pleased with the service your company provides. First class all the way. Thanks "
"Helpful team and quick delivery of great products to Switzerland! Will recommend JPCycles to my friends here..."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”