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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-02-01

"Shipment was sent in a fast and timely manner"


Verified
2/5

2015-02-01

"The gasket pictured wasn't the gasket I received. 5 dollars isn't worth sending it back."


Rep reply posted 2015-02-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-01

"Shipping was fast and undamaged very satisfied "


Verified
5/5

2015-02-01

"The wire wrap worked great to cover up old brittle wire wrap from the factory...looks better then new now"


Verified
5/5

2015-02-01

"I liked the fact that you can ask them questions about anything on the bike and they give you the information. very knowlegdeable. thank you"


Verified
5/5

2015-02-01

"Quick delivery, just perfect!"


Verified
5/5

2015-02-01

"The service was great as always. Quick service and delivery. With quality merchendice"


Verified
5/5

2015-02-01

"Super service and very satisfied with the products I ordered. Will gladly order again."


Verified
5/5

2015-02-01

"Easy to find what I was looking for."


Verified
5/5

2015-02-01

"Fast, great quality, as advertized."


Verified
5/5

2015-02-01

"Good service from j p cycles. Got the right part for what I ordered "


Verified
5/5

2015-01-31

"The item I purchased was delivered promptly as promised, and in excellent condition. I'll be shopping with them again!"


Verified
5/5

2015-01-31

"Ordered different items at multiple times and received them in the time they said, easy navigation of the website in organization of parts for my bike."


Verified
5/5

2015-01-31

"hey jp keep the good work love my part 4 my hd"


Verified
5/5

2015-01-31

"I ordered the wrong seat and J&P quickly accepted my return and sent my my correct seat in a flash. "