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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-02-01

"Very good description on parts & fast delivery."


Verified
5/5

2015-02-01

"Great!!!!!!!!!!!!!!!!!!!!!!!!!!"


Verified
5/5

2015-02-01

"Excellent pricing and shipping was even faster than I anticipated!"


Verified
5/5

2015-02-01

"Item was delivered the next day. It was great. "


Verified
5/5

2015-02-01

"Positive experience. Everything is packaged well and arrives in good condition."


Verified
5/5

2015-02-01

"Items all correct and with quick delivery. Excellent service and follow up. Thankyou. AA+"


Verified
4/5

2015-02-01

"I am in Iowa, so I got it within a day or two, even though I didn't pay the extra $5 for them to hurry. I don't think that is a very good service technique, they should hurry whether you give them an extra $5 or not.also, my shipping was around $9 for a very small part in a big box. Should have been in a envelope for about $3."


Verified
5/5

2015-02-01

"i like the product and delivery was in good time. price was iffy but otherwise reasonable. "


Verified
5/5

2015-02-01

"They were very prompt in shipping items on which I saved hundreds of dollars over dealership cost. "


Verified
5/5

2015-02-01

"Shipment was sent in a fast and timely manner"


Verified
2/5

2015-02-01

"The gasket pictured wasn't the gasket I received. 5 dollars isn't worth sending it back."


Rep reply posted 2015-02-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-02-01

"Shipping was fast and undamaged very satisfied "


Verified
5/5

2015-02-01

"The wire wrap worked great to cover up old brittle wire wrap from the factory...looks better then new now"


Verified
5/5

2015-02-01

"I liked the fact that you can ask them questions about anything on the bike and they give you the information. very knowlegdeable. thank you"


Verified
5/5

2015-02-01

"Quick delivery, just perfect!"