"ORDER WAS HERE ON TIME AND IN GOOD SHAPE.WILL BE ORDERING AGAIN. RICH"
"As usual, J and P Cycles fulfilled my order in a prompt fashion - goods being very well packed with no damages. I was even able to liaise with J and P staff to make amendments to the order after it had been sent as I realised that I had mistakenly ordered the wrong parts. J and P are excellent at meeting the needs of international customers in terms of delivery times, price and quality of goods - I would comment them to any restorer of Harley Davidsons or indeed to any motorcyclist."
"Hello,
I received my rooms(parts,plays) without any difficulty
Thank you for your professionalism and for your speed"
"J&P provide the best customer service out of any business I've EVER dealt with. I Will be a lifetime customer"
"very quick delivery. very satisfied with product"
"He hasn't used his ecard yet."
"Delivered early then expected... Very fast and quickly."
"Always low prices and fast at sending purchases"
"I ordered a gift card and received no shipping notification. I called to check the status of my order and found out they had the wrong billing information. It took an act of congress to change, as if I was somehow scamming them, and I still received no notification of the order shipping until the recipient called me to confirm. At least it got there before Christmas..."
"The price for the item was the best I had found. The website ordering process was easy, and very user friendly. Shipping was super fast. I will be a life long customer. "
"Found what I wanted at a good price, left your warehouse quicker than other companies and was delivered on time in 2 days as stated."
"nice shirt great quality fast shipping overall a great experienceI will definitely buy from again"
"multiple holds were placed on my credit card for almost $2000 each making the ordering process very inconvenient. Additionally, half the items I had ordered online as 'in stock' were later clarified as 2-4 business days to deliver to J&P prior to delivery to me. Its simply false to say its in stock when its not..and on multiple items. I'll order again due to selection & price point, but Its a choice, not a go to shop for me now."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Great website to order from and good communication for order processing."
"J&P Cycles delivered as always!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”