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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2014-12-31

"Very easy to order and quick delivery too"


Verified
2/5

2014-12-31

"I had ordered 2 pair of gloves, both in XL, for a Christmas present. When they came in, the packing slip showed both as being XL, one pair (one with fingers) was a 2XL. Bit of a bummer. Realize we all make mistakes, but this was for a present... On the flip side, this is the 1st issue I've had with JP Cycles."


Rep reply posted 2014-12-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-31

"My order got there before I knew it was shipped. Unfortunately the part was not an exact fit. My bike has Cruse Control and the brake handle wasn't made for that option. I haven't gotten the chance to contact them about a return so I can't comment on their return policy. "


Rep reply posted 2014-12-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-31

"great vendor! the employee on live chat was incredibly helpful and made sure I was getting the right product. even taking the time to search for some of my sideline questions. I will definitely use J&P cycles again and recommend them as a go to shop"


Verified
5/5

2014-12-30

"Fast and always has what I need every time."


Verified
5/5

2014-12-30

"Painless! Ordered, Delivered days later and Happy with the product. Doesn't get any easier. Thanks"


Verified
5/5

2014-12-30

"I liked the free shipping and the ease of ordering"


Verified
5/5

2014-12-30

"great job, everything in perfect order"


Verified
2/5

2014-12-30

"The quality of the belt I was sent was lacking."


Rep reply posted 2014-12-30
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-30

"came very quick and the price was great"


Verified
5/5

2014-12-30

"I have placed a few orders with J & P Cycles and have been totally satisfied with each order placed. Items were delivered a little earlier than promised....Thanks!!"


Verified
5/5

2014-12-30

"Quick deliver got what I wanted"


Verified
5/5

2014-12-30

"Great quality product, easy ordering and quick delivery"


Verified
5/5

2014-12-30

"Easy to order. Came in when expected."


Verified
5/5

2014-12-30

"My husband was very pleased. Exactly what he wanted."