"I had a problem with my order and they shipped out a replacement. Problem most likely was not JP's fault. I can't even say there was no hassle because that would imply there could have been hassle. But there wasn't even anything that could have been considered on the subject of hassle. it was done so quickly and professionally. Nobody likes to have problems, but this one was solved instantaneously."
"Smooth and quick transaction.
"
"Only half of my order was deliver on time,"
"Xmas present that I ordered late and it was shipped immediately. "
"As always I recieved my parts conveniantly without the hasle of driving all over town . Thank you"
"Everything delivered on time or early , as advertised or better...
Thanks.."
"Purchased online and order was shipped that day."
"Shipped quickly. Very satisfied."
""this part fits your bike" is a lie
ships in three to five business days is more like seven to ten days
still waiting for remainder of parts to show up to make sure I don't have to send "this part fits your bike" back also!"
"I'm still waiting for my order. How long does it take to ship a T-shirt
"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Awsome delivery so fast I could not belive it plan on putting in a new order soon "
"Product was shipped on time and exactly how it was advertised."
"Ordering was easy and received my order before Christmas, I was happy. "
"Pipes didn't come with some key hardware but was able to find parts locally "
"the team was very quick to help me in changing my order to get it sent out the same day."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”