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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2015-01-01

"Excellent packaging and delivery was quick."


Verified
5/5

2015-01-01

"Fantastic shop, products were as listed and they arrived on time.
"


Verified
5/5

2015-01-01

"Service was great quick delivery good Web site"


Verified
5/5

2015-01-01

"Ordering was very easy. I liked the fact that I could have my items delivered to a different address other then the billing address since it was a gift. I know that other items that I will need for the motorcycle will be bought through J&P Cycles."


Verified
5/5

2014-12-31

"fast shipping, accurate product description, everything went smoothly"


Verified
5/5

2014-12-31

"great products and very fast shipping"


Verified
2/5

2014-12-31

"Was supposed to get free 2 day shipping but it took a week to get and it was delivered after Christmas "


Rep reply posted 2014-12-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-12-31

"Ordering was quick and painless. Easy to use site. I paid for 1 day shipping to get before Christmas but because the FedEx was late in their delivery I called J&P Cycles, they pulled up my order quickly said that I was entitled to a shipping charge refund and processed my refund which was back into my account within a day. The call to J&P only took about 5 minutes and the service rep that I spoke with was nice and took care of everything for me! Will be ordering again from them!"


Verified
5/5

2014-12-31

"The part worked just like I was told and the delivery was very fast. Love the web site."


Verified
5/5

2014-12-31

"J&P cycles had what we were looking for, very good selection, and sales person was very helpful in explaining how parts we bought worked. Will be visiting J&P Cycles in Daytona again."


Verified
5/5

2014-12-31

"Excellent service, items arrived on time and are already on the bike."


Verified
5/5

2014-12-31

"fast shipping and great customer service"


Verified
5/5

2014-12-31

"there was a bit of a hic-up at the time of order. however, it got taken care of right away."


Verified
1/5

2014-12-31

"Still have not received Dave ***-***-****"


Rep reply posted 2014-12-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-12-31

"Very satisfied! Thank you! Will definitely be ordering again!"