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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
2/5

2014-12-24

"I got a phone call from UPS saying that my order is being held at the boarder, which is odd as I assumed I was ordering from JP Canada. They gave me a web sight to contact..no luck there. The phone number was blocked, so I could not call back. The order is apparently out there in limbo somewhere. Guess its a write off... Merry Christmas."


Rep reply posted 2014-12-24
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-12-24

"My delivery its to fast and everything it's in perfect condition."


Verified
5/5

2014-12-24

"Great job J&P. Ordered windsheild and mount. Was here in just a couple days. Exactly as described. Won't hesitate to order again "


Verified
5/5

2014-12-24

"As usual, quality products, great prices, fast shipping! Good selection for my vintage Hog."


Verified
4/5

2014-12-23

"Service and delivery were prompt but I didn't realize the size of the item so, unfortunately I just mailed it back for a return and credit to my charge card. I hope that is as prompt as the initial order. Thank you"


Verified
5/5

2014-12-23

"Orders are fast ,pretty much have most of stuff that im looking for"


Verified
5/5

2014-12-23

"quality and products great keep it up"


Verified
5/5

2014-12-23

"J&P always stock hard to find parts and ship fast!"


Verified
5/5

2014-12-23

"JP cycles has always been prompt and on time with the delivery of orders and 95% of the time has everything in stock without having to backorder.. A satisfied customer... Quality of the products has been very good..."


Verified
5/5

2014-12-23

"Very happy with the purchase...plus quick delivery"


Verified
5/5

2014-12-23

"order showed up in a very timely manner. I had called and got assistance from one of your persons on the phone. They were very knowledgeable, helpful and very polite. The pleasure doing business with your company and plan to do so again. Merry Christmas"


Verified
5/5

2014-12-23

"They have delivered time and time again."


Verified
5/5

2014-12-23

"Received what I ordered when promised. "


Verified
5/5

2014-12-23

"Love their vast selection of products for my Harley. "


Verified
5/5

2014-12-23

"very satisfied very professional"