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Product & services pricing
4.27/5
Chance of future purchase:
4.16/5
Shipping & packaging:
3.89/5
Customer service:
3.99/5
Return/Replacement policy:
3.82/5

Verified
5/5

2014-12-19

"fast shipping got it in 3 days."


Verified
5/5

2014-12-19

"nice item. and good delivery time."


Verified
5/5

2014-12-19

"Had an order issue. They contacted me, which was huge! Fixed it, happily, & still got my order out to me on schedule!"


Verified
5/5

2014-12-19

"Arrived when expected - item as described."


Verified
5/5

2014-12-19

"Ordering from J&P Cycles is always so simple. I have never ordered anything that turned out to be of poor quality. So,I was not surprised on how satisfied I was on my recent purchase. Delivery of my order was very prompt. I know I will visit their site again in the future."


Verified
5/5

2014-12-19

"You guy's ROCK!!!!!!!!!!!!!"


Verified
5/5

2014-12-19

"on this order my goldclub member=***-***-**** dont serve for my bonus price why?.because with my e-mail number i think that it was immediatele enter my goldclub number."


Rep reply posted 2014-12-19
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our web site. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. Please be sure to log into your online account each time that you place an order. Logging in will assist in recognizing your Gold Club membership.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-19

"The part i ordered came very quickly ,Thank you JPcycles"


Verified
4/5

2014-12-19

"everything want well all the parts showed-up . I did have to return one item that didn't fit . An had to eat the return postage . It was easyer to use the us post then ups"


Verified
5/5

2014-12-19

"Quick and uncomplicated shipping of my order to germany"


Verified
5/5

2014-12-19

"I needed to return something, A brake line . I bought my clutch cable and throttle cables chrome with bright clear coated braid. I needed to return the brake line because the clear coating was smoked or tinted. I ordered a second line and it showed this one as being clear coated and bright chrome braided line. Now the second line came today and it also is tinted, So I have to return that one also. Maybe I will try again tomaro. However customer service rep. was awesome and helped Me 100%. I will always be a customer of J&P cycles."


Verified
5/5

2014-12-19

"Quick shipping and exactly as shown online!"


Verified
5/5

2014-12-19

"very satisfied order was quick and reasonabley priced"


Verified
5/5

2014-12-19

"JP cycles always deliver quality products and shipping is really quick "


Verified
5/5

2014-12-19

"Everything was great!!Very fast shipping!!!"