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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
2/5

2014-12-20

"They were not able to deliver the item I ordered. I had to cancel the order"


Rep reply posted 2014-12-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-12-20

"Great. Absolutely did what they promised!!!"


Verified
5/5

2014-12-20

"I ordered the floor boards and 2" handlebar riser extensions for my 2010 Street Bob and received them very quickly. I haven't had the chance to put them on yet because I have been working so much. From what I saw when I opened the box I am going to love it. Thanks J&P for the timely delivery and great products!"


Verified
5/5

2014-12-20

"Order received very fast during the holidays ,great products "


Verified
5/5

2014-12-20

"Easy ordering quick delivery "


Verified
5/5

2014-12-20

"THEY DO A VERY GOOD JOB ON SHIPPING THE RIGHT PARTS ON A TIMELY MANER."


Verified
5/5

2014-12-20

"the product was exactly what I was looking for, the price was the best I found, and the delivery time frame was exceptional. Thanks J&P. FYI, a group of us visited your location in Iowa and thoroughly enjoyed the experience."


Verified
5/5

2014-12-20

"Very satisfied. Shipped promptly and arrived on time. "


Verified
5/5

2014-12-20

"We received our skid lids with in days and they fit great as allways a good experience with jp products and service"


Verified
1/5

2014-12-20

"ordered Mustang seat for my 2014 FLHXS too lower the driver 1 1/2 inches lower then stock seat very nice seat just didn't do what it was advertised to do it actually set me a quarter of an inch to a half an inch higher Than my stock seat so I returned it and I was charged $12.99
if it did what it was advertised I never would have returned it but yet I was charged $12.99
"


Rep reply posted 2014-12-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-20

"great to deal with good prices and service

"


Verified
5/5

2014-12-20

"You where very helpful and received parts in a timely manner it was very will appreciate thanks and everyone have a MERRY XMAS HAPPY NEW YEAR....!!!!!!!"


Verified
5/5

2014-12-20

"Quick and easy, description was clear and spot on"


Verified
5/5

2014-12-20

"Postage kills as delivered to Canada. Glasses are fine however"


Verified
5/5

2014-12-19

"I have purchased several items from J & P Cycles with excellent satisfaction with only one exception. That item did not fit my bike. Everything else has been great."