"mostly ok. the jack comes without a handle."
"Order something on the6th of December still haven't gotten "
"I am very satisfied with all of the Items I have purchased with J&P Cycles for the past 9years. "
"Awesome service from staff despite issues I've faced with wrong parts."
"I purchased 10 sets of reflectors that were listed as replacing oem part # 59254-72. What was sent to me was the larger oem part # 59254-91 reflectors that do not fit most 59254-72 application such as mine. The WRONG oem part is listed in their catalog."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"handlebars came well packaged. fit great thanks? "
"Parts delivered on time. Fit bike as described."
"Very good service all items delivered as orderd"
"Charged me twice for the same order{2,700.00}.Sent some wrong parts.Took a long time to credit money back to my account."
"As always,its a joy shopping at j&p knowing I am getting great customer service God bless you all and
merry x-mas"
"Very professional response to my gift card order, which arrived in record time! My son-in-law loves receiving a gift card from your store for Christmas every year."
"Quick service! Can't wait to order again"
"Great service with fast shipping."
"I sill have not received my order from 11-4-14 battery heated socks 34.99+4.99 shipping39.98$."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Very satisfied. Quick delivery. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”