"Excellent tech service, excellent sales, fast shipping, one error on a part in a box, which had the correct actual part number, J&P shipped me the correct part next day and I received it a day later, without even having to return the incorrect part!
J & P is THE place to get the right stuff at the right price!"
"J&P cycles is my number one source for motorcycle parts because they always ship fast and have what i need."
"Very good description, timely shipping, works well, great price. "
"I received a email by the j&p Crew, falling about problem with My credit card but i paid with paypal.
Then in other email He told me that My order is cancel.
O bot a helmet in Brasil and now seens that you send me the canceled order"
"quick delivery good price and good quality merchandise"
"Seamless transaction,timely delivery,no issues"
"Ordered a stock item, had to answer 1 million questions, payed and waited, waited and waited. Then J&P just send a email that they cancelled the order.. Will never order here again."
"I received what I ordered in a prompt fashion and in good condition."
"The product was very good quality. Would buy and recommend this to my friends."
"I've been dealing with these fine people for about 15 years now and have never been disappointed. Fantastic service and good prices."
"ordered my parts recd them within 2 bus days
no mistakes or problems"
"Great customer service. I have been doing business with JP Cycles for years and will continue too for years to come. "
"I received my order in a timely fashion. I also returned a previously ordered item and had no problems returning it. Thanks! "
"JP Cycles is amazing. Great customer service quick delivery time & great prices. Won't use anyone else! "
"If you received the wrong part they will not help you correct the problem you are just screwed "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”