"it was my first experience of buying through the website and I liked itthank you so much"
"Great prices and amazing shipping cost for overseas!!"
"This arrived quickly and was just what I needed! Thanks!"
"Waited 6 days after calling and fuel tank never showed. Called yesterday and they said it's back ordered and Wint be offered. CS did say sorry. Will never shop here again.
Robert Carr"
"Always get my order on time"
"Delivered and product was good."
"Have ordered many times from J&P....always satisfied!"
"I have ordered many items from JP cycle. They have consistently delivered on time and as described."
"Your customer service people were very helpful and saved me even more money than I thought I would after becoming a gold club member.
Scott Ringel"
"Received the order quickly and in good condition. Waiting for Christmas to give it, as it is a gift. "
"I didn't receive my gold club renewal card,etc."
“Thank you for your business. The Gold Club packet can take 3-4 weeks to receive by USPS. The account is active, so you can begin receiving the benefits of your Gold Club membership before getting the card. If you have any other questions or concerns, please feel free to contact us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Everything was great from the products to the people ,which you could actually speak with if you had any questions..... What a concept.... Lol
Shipping and packing of your products was also excellent!!
Thank you for making my riding so much more enjoyable !!
My first bike.... Age 57.... Thanks again B.P."
"very satisfied with the order process and delivery was fast parts where what I wanted."
"As always, J&P Cycles provided the best service in the industry. My order was shipped the same day and i received it 2 days later. Thanks for the fantastic service."
"Great place for motorcyle parts and gear. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”