"100% satisfaction best shop online"
"Very quick shipping, great contact
Very happy "
"Just what I ordered, got here unbroken iam happy happy happy."
"The order was filled and shipped as promised and, in fact, arrived a couple days earlier than promised. I wouldn't hesitate to order from J and P Cycle again.
"
"THERE'S A LOT OF CONFUSION ON WHAT KIT'S DO SOME PARTS NEED FOR INSALATION, NO INSTRUCTIONS FOR ASSEMBLY, NO INSTALATION INSTRUCTIONS, AND TECH SUPPORT DO NOT KNOW WHAT IS GOIN' ON WITH THE CUSTOMER INSTALATION PROBLEMS, THEY JUST DON'T UNDERSTAND AND GIVE YOU THE SHORT WAY OUT. SO YOU DO NEED AN ENGINER FOR DIFFICULT SLOW BRAINERS OR JUST PLAIN IDIOTS LIKE ME. "
"Always excellent parts & service!"
"Very satisfied, and look forward to my next purchase, thanks"
"Excellent to work with, very quick delivery. Parts as promised."
"Best service hands down. If you need to return a product they handle taht transaction without delay or problems. They carry thousands of products and our always stocked."
"One item I ordered was not in stock. The other item I ordered but when it didn't arrive in a week I checked and called J&P and they told me it wasn't available and wouldn't be in time for christmas. I cancelled the order and used another dealer."
"it's what I ordered and the delivery was right on time"
"The order was shipped and delivered immediately. No issues at all. Thanks!"
"I ordered 2 j&p cycles tshirts great quality just as it was advertised very happy."
"I never received a confirmation e-mail for my purchase, I almost called a few days after my purchase because I had no idea if you actually got the order or if it was going to ship. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"I still haven't received my purchase. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747”