"Easy ordering and great customer service."
"It was very nice experience"
"Everything arrived on time and secured in a proper box for shipping, best experience yet"
"Very helpful and courteous staff"
"Great service fast shipping!"
"Customer service more than helpful, pleasure to work with."
"I really like their websight . my part was delivered very quickly!"
"the handle grips that you said fit a 2013 breakout HD in NO WAY WIL THEY FIT THEY WOULD HAVE TO HAVE HALF OF THE RING MACHINRD DOWN how do I return them... !!!"
"I had an issue with a bolt kit I got from J & P. One bolt in the metric kit was incorrectly substituted with an sae. Although NOT a J&P error, they promptly corrected the issue at no cost to me.
5 star customer service!!
Thanks again J&P, Fred"
"Very happy with my item. Came as described and on time!"
"Delivery to Alberta Canada was efficient, fast and
most of all correct!
Excellent website, easy to navigate
Thank you J&P Cycles
Merry Christmas from the Great White North"
"I got my son his Christmas gift from you. I received it within two days. Thank you.
"
"Delivery was faster than expected"
"Always pleased with the parts and service."
"My package arrived safely and promptly. Great resources available to track and have piece of mind with purchase.
thanks
Rawb"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”