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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2014-12-12

"Got the order right. Delivery was fast."


Verified
5/5

2014-12-12

"Very good experience. Thanks so much. "


Verified
5/5

2014-12-12

"Very Happy with J&P Cycles!!"


Verified
5/5

2014-12-12

"very good dealing with them fast shipping will order again"


Verified
5/5

2014-12-12

"Arrived quickly, easy checkout"


Verified
5/5

2014-12-12

"Excellent service and prompt delivery"


Verified
5/5

2014-12-12

"The product was as advertised. Good price"


Verified
5/5

2014-12-12

"Very PROMPT service. Very happy with your business model."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2014-12-12

"The chrome studs were very soft metal. One broke off into the hole before it even seated.
Then the ez out broke off while trying to remove the broken stud.
Luckily after hours of work, and with a great deal of finesse, I was able to remove the broken ez out, re drill and tap the hole.
Otherwise a new lower triple tree would have cost me $439.

Screw your cheap ass studs. I'll use fork clamps to relocate my front turn signals.

You should refund my $43 for those shitty chrome studs!
"


Rep reply posted 2014-12-12
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-12

"I ordered a drivers backrest for my '07 Roadking. Haven't had time to put it on yet but see no problem with it and the shipping was very timely."


Verified
5/5

2014-12-12

"Great service, the item arrived two days earlier than expected and was exactly as described, as always, shopping at J&P Cyles is an enjoyable experience"


Verified
4/5

2014-12-12

"John, the Guy who assisted me in my order and I was satisfied with his help but he didn't have one of the two Dunlap tires to fit my Honda Bike, neither did the company have the inner tubes (with metal threads on them) I took the rubber stems and changed my Tires oder from Dunlap to Bridge-stone to get some that would fit my 250 Honda Rebel."


Verified
5/5

2014-12-12

"Hello:
recived good, Thanks you
"


Verified
5/5

2014-12-12

"It's always a pleasent experience shopping with J&P! Great selection of merchandise and shipping is always prompt. "


Verified
5/5

2014-12-12

"First time ordering from you and it won't be the last!"