"Quick delivery and the shirts were great"
"Did quite a bit of research before ordering part. J&P had good reviews and they did not disappoint. Part arrived to the U.K. far quicker than expected and at a very good price."
"Part did not fit my bike even though they said it would. It would have been great if they had asked more questions online about my bike so I would not have to go through the troubleof sending the part back from Canada and waiting for a new one. This is the second time this has happened with J&P. I will not use there online ordering any more. Better off to phone and make sure"
"Received product very quickly."
"thank you for the excellent and fast service! however, the shipping is too expensive"
"you charged me a ton for mailing me a ring that could have been sent by mail in a padded envelop.. and the ring is flawed on top of it "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Shipping was fast enough and the products where correct"
"My order was completed on time, and was complete. I'm very pleased with the experience. I will continue to order my parts from J&P Cycles!"
"J&P Cycles always delivers... why else would I use them?"
"Great stuff,great service."
"they were very fast and friendly."
"Awesome service. Fast shipping. Stupid 25 characters"
"Really happy of my first experience purchasing from this stor , great price and parts . And tech service is great too. Will buy from there again."
"Fast shipping. Perfect item description. "
"Good all around experience!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback on our products and services. This helps us to maintain the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, your input helps us to provide world class customer service that J&P Cycles you have come to expect.
We regret any inconvenience you may have experienced in navigating our website. We would like to take this opportunity to tell you about the Technical Support Features of our website in hopes that they may enhance your shopping experience in the future.
• We welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support.
• We invite you to visit us at http://jpcycles.custhelp.com/app to use our new customer service and tech self help interface. You can search for answers, watch videos, or just browse our fast growing J&P knowledge base.
• You can also find answers from staff and fellow bikers at our J&P Online Community at http://community.jpcycles.com/
Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”