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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2014-12-05

"I buy all our motorcyle accessories from J & P"


Verified
5/5

2014-12-05

"My order was exactly what I wanted and it was shipped to me very quickly. After more research I found a tire on another site that was cheaper but that was my fault and not theirs. Overall, I am very satisfied with my order."


Verified
5/5

2014-12-05

"Excellant service and fast delivery"


Verified
5/5

2014-12-05

"ordered new tires for my Harley and they were at my door within 48 hours. Great price and delivery."


Verified
5/5

2014-12-05

"Quick Service and love the product cant ask for the better"


Verified
5/5

2014-12-05

"THEY WERE VERY FRIENDLY AND I GOT MY PARTS IN A FAST ORDERLY FASHION."


Verified
5/5

2014-12-05

"Todo muy bien!!!
El empaque, las fechas de envío y la entrega se cumplió perfectamente.
La mercancía llego en perfecto estado y fue exactamente lo que compre.
"


Verified
2/5

2014-12-05

"The pipes sent to me did not fit the my bike model. The Tech Support did not believe me and insisted they were the correct pipes. TS contacted both the pipe OEM and Indian. Both verfied that the pipes would not fit my bike. The return process should be more frendly on J&P's mistakes"


Rep reply posted 2014-12-05
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-05

"The best shipped & was delivered quickly, was pretty true to the picture, will order again from this site for sure & recommend to others!"


Verified
5/5

2014-12-05

"One of the only sites featuring classic size tires, very quick shipping, excellent service."


Verified
5/5

2014-12-05

"Looks and fits great just like original very pleased
"


Verified
5/5

2014-12-04

"Purchasing from the U.S. I was a bit unsure but I am very happy with purchase and delivery time was faster than expected.
I would not hesitate to use this company again.
"


Verified
1/5

2014-12-04

"product not what i wanted"


Rep reply posted 2014-12-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-04

"Great service and answer questions surprisingly quickly. "


Verified
5/5

2014-12-04

"Shipped quickly will shop with J&P Cycles again."