"Received product in great condition and on time. I will be doing more business with them for sure."
"Although I recently renewed my Gold membership, it did not show up when I checked out. So, I was unable to get any Gold member discount on the products I purchased.
This was the case with in-store shopping on or about 11/24/2014."
"Ordering was easy. Delivery was quick and item was exactly as I ordered and it fitted to my bike. Thank you"
"Thanks you verry match
Cordialement Claude"
"Thanks very easy to buy and on this occasion received within a reasonable time."
"Great service. I have had great experiences ordering from J and P for years"
"This was my first transaction I found the website very easy to use. I would suggest JP cycles to my friends"
"I ordered multiple products and JP Cycles processed and shipped my order quick."
"Great product! Gloves are exactly what I was looking for. Sizing is accurate."
"Wonderful experience! Love them! "
"I'm thankful for the opportunity"
"Great tee shirt lots of character. Delivered quickly"
"very friendly people and helpful"
"Cust Serv is magnificent!"
"shipping was delayed.........................................."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to complete our survey. As a valued loyal customer, it is your feedback that enables us to provide the world class customer service that J&P Cycles customers have come to expect.
I apologize that you may feel that the ship time for your package took too long. We would like to take this opportunity to let you know about our expedited shipping options:
Upgrading to Flat-Rate Shipping for 3-Day, 2-Day and Next Day UPS Deliveries in the Continental United States has never been easier! Flat-rate UPS Next-Day, 2nd-Day and 3-Day shipping is available for packages of 20 lbs. or less. Excludes gas tanks, fenders, handlebars, highway bars, exhaust, seats, tires, and wheels. Make sure you place your order by 6 p.m. C.S.T.
Nationwide Flat Rates for Next Day, 2-Day and 3-Day Shipping (Under 20 lbs., some exclusions apply)
• Next Day Air for $34.99
• 2-Day Air for $20.99
• 3-Day Select (guaranteed) for $17.99
Oversized Flat-rate shipping is for packages over 20 lbs. Oversized flat-rate includes gas tanks, fenders, handlebars, highway bars, exhaust, seats, tires, and wheels. Must order by 6 p.m. Central Time.
Oversized Flat Rate (Over 20 lbs.)
• Next Day Air for $69.99
• 2-Day Air for $44.99
• 3-Day Select (guaranteed) for $34.99
You can view all of the details at http://www.jpcycles.com/home/shipping
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”