"Great prices and extremely fast shipping. "
"Purchasing thru J&P was a great experience, great prices and parts availability, and great customer service on parts applications! I will be using them again, and the Gold club makes things even sweeter!!!
"
"Our order part number didn't match what we ordered, so we were sent wrong brake pads. the hassle of sending them back and have another delay to get the correct parts was not too cool. correct the interest ad. we are still waiting for the refund on the first order too."
"The Mustang seat I ordered was reasonably priced and arrived 2 days early. Very satisfied and J&P Cycles will be the first place I look when I need something else."
"Very good service and a very professional staff."
"Easy and quick purchase deals. Some time the parts spec is not accurate please update the system."
"Great , fsat shipping too."
"nicely packaged on time, came with stickers, very satisfied."
"Quick shipping , High Quality Product!"
"Great service and the correct part's. Very easy to find what I need and parts look proper."
"No problems. Nice experience. Hardly any wait. Parts arrived on time as expected. Smooth deal...fair price."
"Great price and very fast shipping, thank you."
"I really appreciate the online chat help I received in ordering and I appreciate the email I received when you received the returned item.
Thanks
"
"Guick respons and delivery. :)"
"Still waiting on 2 items,"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”