ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2014-12-02

"Very very Happy .Quick service great on the phone to help you out with info. Thanks you people."


Verified
5/5

2014-12-01

"exhaust, mirrors, and horn cover arrived promptly and in great condition."


Verified
5/5

2014-12-01

"You know the only comment that fits is Great Job and keep up the good work. Cannot ask for more than you delivered, Thanks Tony"


Verified
5/5

2014-12-01

"easy to shop, paypal works great, got my parts within a week, well packed and exactly what I ordered, rock on !"


Verified
2/5

2014-12-01

"I purchased early eight hangers they came with the scratch and I got a claim to get new ones and they have yet to be shipped I would prescient like to get something soon"


Rep reply posted 2014-12-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
1/5

2014-12-01

"Rivco Armrests have a flimsy rubber in a hole mounting system. I sent them back to J&P for my money back."


Rep reply posted 2014-12-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-01

"Great experience, fast shipping and cheapest price around!!!!"


Verified
5/5

2014-12-01

"JP Cycle is awesome. Tech support is doing an outstanding job also! "


Verified
5/5

2014-12-01

"Great customer service!!!!!!"


Verified
5/5

2014-12-01

"Shop here all the time for my 84 Harley as well as my 2011. I use the Daytona store and on-line. Always fast delivery and products in stock."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-01

"Exactly what I ordered, smooth flow of information about shipment details and delivery time, and great customer service. Will be a returning customer and recommend J&P to all my friends."


Verified
2/5

2014-12-01

"The extra $4.50 for rush order is a scam!"


Rep reply posted 2014-12-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback on our products and services. Our Rush service guarantees that an order will leave our warehouse the same business day it is placed during warehouse hours if placed before 5pm Central Standard Time or it will ship the next business day. If your order with Rush services is made over the weekend we will process it first thing on the next business day. We also do offer expedited shipping options which you can view more details on here: http://www.jpcycles.com/terms#oversized. We apologize if this was unclear during your purchase and for any inconvenience you have experienced. Once again thank you for taking the time to respond to our survey and we look forward to serving you again.”


Verified
5/5

2014-12-01

"Great prices, quick delivery of the right part. Thanks
"


Verified
5/5

2014-12-01

"Quick delivery, great prices."


Verified
5/5

2014-12-01

"The product was perfect, but my lack of knowledge about how to replace it was evident when I broken the piston housing, I returned the piston for a full refund and received the complete master cylinder in quick fashion. "