"I was very pleased with the product and timely delivery "
"I ordered a switch and a few hours later I discovered I didnt need it, when I called to cancel, Customer Service was excellent! They were understanding and extremely helpful."
"Just great service, period.
"
"got what i ordered quickly happy with it"
"Parts as described, shipped quickly"
"Great service don't plan on doing business with anybody else. Thank you
"
"Easy to order, big selection, fast shipping and get what you order."
"Another great purchase from J&P cycle. "
"I ordered components from several suppliers at the same time - J&P beat them by arriving first, well packaged, and as ordered. Great service!"
"Only complaint is that the electric clothing doesn't give enough info as to what's included or if something is comparable! ie; batteries, cables, and all hookups!"
"Fast shipping service and easy to use web pages"
"My experience has been fair quite honestly. I realize you guys can't hit home runs every time, but I pretty much only order 'in stock' items and I hate when a package shows up with missing items (which show up days later). I've ordered maybe four times in the past six months and twice I received the wrong parts. I don't send them back because its a hassle, so I'm out the cash, which is one less order you guys get from me. "
"Good Service and quick delivery."
"Always fast delivery and excellent service. "
"I'm a regular customer of this company and for a good reason - they are the best - great selection and ships fast -"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”