"I ordered an item which did not fit. I emailed for advice on returning same. I receivd a "generic" response which did not address my query. I emailed a second time and received no response at all.
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"I thought the cover would be thicker"
"Everything was as advertised"
"Being in Germany I like knowing that when I order from J&P I can count on fast and accurate service. If I have a question I call to verify my part numbers."
"Very nice product. Fits the styling of my bike."
"I was very satisfied with the quick response the packaging was packed very safely JP is one of the best there is out there in customer satisfaction"
"I have always found that J&P Cycles has what I want and the technicians have been most helpful in regards to any questions I have had as to the right parts for my Harley Low-rider, as well as installation. I will continue to be a customer in the future. Mike Graham "
"Great price, right product, fast shipping and shipping cost is very competitive. THANKS"
"Great prices and very fast delivery"
"Fantastic service to Australia "
"Very good service. Thanks"
"Very impressed with this company! Will definitely use them in the future "
"I am very happy with my purchase and J&P Cycles gave fast delivery. The product came nicely packaged, quickly and in great shape. Would definitely do business with them again. "
"I love the website and you guys have everything but on my recent order you send my package to my billing address when I specified on my order my shipping address. But I got it and I really like the description.."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"On time and correct as always"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”