"Huzzah!
Now you've done it.
With a "valid" comment.
Proven time wasters."
"Was very pleased with your services, thank you?"
"Always quick delivery with complete fulfillment of all items ordered."
"First time ordering from J&P Cycles. Very please with the item and hope to do business with you again."
"The muffler was excellent I said it was 1.75 id but it is really 1.50 id other than that it worked out fine with a little modification on my part good job over all thanks."
"I was interested in purchasing several other items the next day, however the CS rep would not allow me to add those products to my initial purchase (included in the delivery charge). J&P's loss, I purchased them directly from a Harley dealership."
"Merci de FRANCE. Perfect and fast.
Damage customs fees for France."
"I got the wrong part so i called them and they sent me the right part free of charge and shipping. Customer service was very good. "
"ordered in the afternoon, shipped the same day, arrived in two days. Outstanding. "
"The product we purchased was better than expected. The prices are great and the shipping was quick. We will certainly recommend J&P and will order again."
"I received this email, and thats a killer for business.
Chris
Thank you for shopping at J&P Cycles. Your order is currently in the review process. Due to a recent increase in International credit card fraud, we do require payment verification prior to the shipment of your first order. To complete this process we ask you send a copy of your most recent credit card statement in a jpg or pdf format . This item must include the following information:
1. Your name
2. Your address
3. The last 4 digits of your credit card number
4. Bank Logo
This is a one-time request. Please feel free to black out any other personal details such as purchases or available balances. When sending you can reply to this email with the scanned documentation, or use our secure fax line at ***-***-****. Please put attention to International Sales.
Once this information is received your order will be released for shipment. If you have any questions or need additional information, please don t hesitate to contact us via telephone at ***-***-**** or by responding to this email.
Thank you,
VALEREE
"
"I have ordered a few gift certificates over the years and always received what I ordered in an appropriate time. I have never had a problem with this company and my son always orders his motorcycle supplies from them for years. I share this knowledge with you because it's a really good company and I am NOT a relative of this company just a regular customer"
"I have ordered several work shirts on-line. Each time the process is very simple and delivery is always as promised. I will continue ordering your off the hook products because of quality and price. My name is Craig Mackey and I stand by J & P Cycles. Thank you."
"Ordered 2 items for a Christmas gift. Both items are not what was ordered, called and 1 of the items is now out of stock. Returned at my cost! Go figure, I won't be purchasing from this place ever again! Ever!"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Never had a problem. Dave H."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We have a very short window of time in which to add parts to orders.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”