"I still have not received my order therefore I can not give an accurate rating..."
"........................Good ***"
"Unfortunately and despite normally performed equipment purchases for my bike (and for my) in the USA via internet (for example Revzilla, Harley Davidson, etc.) without any problem, failed to make the purchase with you for not accepting Argentinas credit cards. I expect that to change in a future. Thank you very much."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"devivery was vesry fsat: to europe in 5 days!"
"Everything arrived faster than expected and in good shape. Am pleased with the quality of the product and the price paid."
"Very helpful fast shipping "
"I have a 2012 Harley Davidson Softail Deluxe, and had occasion to order a jack for use in servicing. I asked for assistance via the 'chat line' (internet), giving all details about my bike. Unfortunately there was a problem with the sale, however J & P Cycles, in the real tradition of the Motor Cycle Riders Brotherhood, were great in solving the problem. They were terrific. I would recommend other Harley riders in Australia to use them."
"JP Cycles had the best prices online that I found. Received my parts quicker then I had anticipated and in good condition. Overall very satisfied! Will not be my last order from JP Cycles."
"The product was shipped and on time as promised. There was even a picture of my motorcycle with the directions on how to install the item. Since this was a generic product, I appreciated the personal touch and felt more assured about doing the work myself."
"Amazing ship speed. I'm overseas with the Army and several folks won't even ship to APO adddresses. JP Cycles has been delivering for years for me in both Germany and Korea. "
"J&P Cycles is the first place I shop when I'm in search for parts for my Harleys."
"The parts were received very quickly"
"Package arrived yesterday in fine shape, just in time for our first windy/rainy weather. Thanks for good service."
"excellent product was received on time and as stated."
"You didn't take care of me not did you send the wrong part but when you had the chance to make it right you gave me my money back instead of send the correct part and refunding the difference. Plus you insisted that the part was correct even though it would not fit my bike and you didn't even look at the pictures I sent so I could get the correct part. On follow the instructions that I wrote on the paper work saying to send me the right part."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
We apologize for the experience that you've had on this purchase. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”