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Product & services pricing
4.26/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.89/5
Customer service:
3.97/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-11-19

"Quick delivery and products seems perfect. Thanks."


Verified
5/5

2014-11-19

"The stuff arrived on time, and perfect as always!"


Verified
5/5

2014-11-19

"very quick delivery (i'm from Austria in the heart of Europe), great article - i'm very satisfied!"


Verified
5/5

2014-11-19

"Product was exactly what I ordered and arrived a few days after order placed."


Verified
2/5

2014-11-19

"The item I received from you, turn signal lights, didn't fit my motorcycle, and yet you said it would."


Rep reply posted 2014-11-19
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-11-19

"Got what I wanted at a great price."


Verified
5/5

2014-11-19

"Shipment arrived very quickly. I am impressed with their choice of shipping company (they should be commended too).

Furthermore, the boots look and fit well. I had liaised with the customer service officer before and had a good experience. Their CS is prompt. Kudos to the J&P Cycles team. Will favourably consider them if I have need to purchase good in the future, and recommend them to others if they have a need.
"


Verified
5/5

2014-11-19

"I received the parts I ordered right away. All were new and undamaged. Thank you J&P Cycles."


Verified
5/5

2014-11-19

"Always on time, very good price.."


Verified
5/5

2014-11-19

"Haven't recd item yet. been 11 days"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2014-11-19
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
4/5

2014-11-19

"allthough the product was good, its not quiet what I was thinking it would be, that is, it doesn't really fit the face over the nose like I would think, the size of the product, it could have been shipped in a padded envelope which would have decreased the cost of shipping greatly"


Verified
5/5

2014-11-19

"Just as ordered thanks. A little slow getting here probably because of weather! Everything else great"


Verified
5/5

2014-11-18

"Very pleased. The ordering process was simple, delivery was prompt and the price reasonable."


Verified
5/5

2014-11-18

"as ordered, decent quality. "


Verified
5/5

2014-11-18

"Everything worked 100%! It's the second time I bought from J&P and I'm very pleased. Thank you, guys!
-Tiago
Brasília, Brazil
"