" I returned my purchase. Then tried to make an
exchange. Did not happen. "
"As always prompt delivery and great customer service."
"The Item we ordered was just what we wanted and it could have not fitted our bike any better very SATISFIED with your product. Thanks Carol & Ralph"
"I had absolutely no problems."
"Always a good expierence each time I order something."
"All questions were answered and products arrived very quickly! Very, very satisfied!!"
"Everything Perfect!!!
Quicky and good product!!!"
"I received my order within a couple of days. Great price! It was just like it was advertised and I am very pleased with J&P Cycles!"
"Excellent company to business with "
"Great service and very fast shipment"
"It took a long time to ship. It was 9 days, 6 working, before it left J&P. Perhaps this was because of a back-order part or something but I received no notice to that effect. So I was in the dark until I finally received the shipment notice 9 days after ordering. Then another four days in the post/UPS. That part is understandable, but the initial in-house delay is not understood."
"Quick delivery, and the Voltage Regulator was just like OEM"
"It has been two weeks and I still don't have my parts, when I ordered it said "in Stock""
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Love the gloves and bought two more pair. Thank you, but remember....do not send me any promotional or other emails. "Don't call me. I'll call you." Thx"
"Maybe I'm mistaken but I'd guess that from my experience JP doesn't inventory merchandise. It seems I had to wait for the manufacturer to send it to JP and then they send it to me. Took 11 days. That's a bit long to wait for something "in stock". "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”