"i had a few shipping questions and the customer service staff is amazing! Seriously really helpful. Thanks again"
"All good , very satisfied !"
"Quick internation delivery to Europe. Thanks."
"Easy to use website and the parts were the right ones. "
"Good deal and fast delivery"
"I am very pleased with all parts I've ordered being in stock and fast shipping. "
"Parts received had been opened and we're not as shown online. I called and they are sending me a replacement. Ugh."
"Its been 10 days now and I still have not received my product. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Fast delivery and exactly what I expected. Great service."
"Fantastic experience purchasing product through J&P Cycles from Cape Town, South Africa. Awaiting my delivery with keen interest...it's like Christmas in November!"
"Very conveniently hassle free. Orders were shipped out promptly."
"Good service, quick delivery to New Zealand.Would reccomend."
"First time customer and will buy from J&P cycles again.Received my order way before estimated time and very satisfied with my purchase.Thumbs up for awesome service!!"
"Excellent delivery times. Thanks!"
"Very good fast service product very nice"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”