"J&P great customer service. The shipper lost one of two tires, the service rep got a new one shipped the next day to replace it. If you see a Dunlop front tire with no label laying in a UPS truck, ask them to return it to J&P please."
"Everyone was very knowledgeable, smart, and helpful. I was surprised and delighted to get the part I wanted."
"Fast delivery. Very well satisfied with item. Thanks!"
"-windshield was here in two days.. fast and well packaged"
"Great experience, fast shipping and delivery."
"Parts came quick and installation was quick once I figured the right spacing.
"
"J&P doesn't have any competition when if comes to quality and service. I have been a loyal J&P customer for the past 6 years and I don't feel the need to price check anything I need for my motorcycles. I really appreciate the detailed information that is available on every item in your system which makes decisions much easier when ensuring it's the right item for me. You keep selling and I'll keep buying. Thanks to the whole J&P team."
"My order was sent in bad packaging..my spark plugs where thrown in the box with their own crushed box...so when I open the main box the plugs where our of their box bouncing around ..I don't want to use them..have some pride when shipping people stuff."
"My buying experience was quick and easy. Delivery was on time."
"Always satisfied with the ease of ordering and the turn around time. Will definitely order again!"
"the screw type scissors jack is just what I needed to raise my bike up when the space is limited."
"Website easy to navigate, customer service excellent!!!"
"I bought a lot of things over the last two months and I was able to find everything, even the things I didn't realize I needed. The overall customer service was equally exceptional."
"A pesar de que la experiencia fue muy satisfactoria, necesitan hablar y comunicarse en español. Muchos millones de clientes se beneficiarán de su servicio en español."
" I returned my purchase. Then tried to make an
exchange. Did not happen. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”