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Product & services pricing
4.14/5
Chance of future purchase:
3.97/5
Shipping & packaging:
3.85/5
Customer service:
3.87/5
Return/Replacement policy:
3.56/5

Verified
5/5

2014-11-11

LOVE THESE GUYS!!

"Easy to use website. No BS. The part fits your bike or it doesn't. No guessing. J&P Cycles is the first place I look for OEM and after market up-grades. Parts delivered on time and well packed. I will continue to use J&P Cycles. "

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Verified
5/5

2014-11-11

"Item exceeded my expectations and was shipped promptly"


Verified
5/5

2014-11-11

"Everything that I ordered was in stock . Worked out well ."


Verified
5/5

2014-11-11

"I liked the free shipping. I am impressed with your large inventory of antique stuff"


Verified
5/5

2014-11-11

"Merchandise arrived on time, well packaged and undamaged...just like everything else I've ordered from them."


Verified
5/5

2014-11-11

"shipped fast good service part is same as in picture"


Verified
5/5

2014-11-11

"Pricing was great, shipping was too."


Verified
5/5

2014-11-11

"J&P alway comes through fast shipping good service"


Verified
5/5

2014-11-11

"It was nice..... I mean I bought motorcycle grips not a new puppy or anything so really how great could it have been. I love puppies. "


Verified
5/5

2014-11-11

"great experiance picked what i wanted and got it
"


Verified
5/5

2014-11-11

"Everything I ordered came in in a timely fation and well packed. Will order again with J&P cycles."


Verified
4/5

2014-11-11

"the service received was 5* but the product description should've said the exhausts do not come with heat shields, I wouldn't have bought them without and now shipping is too expensive to return, so I guess its blue exhaust pipes from now on. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-11-11

"Super fast delivery and just what I wanted."


Verified
1/5

2014-11-11

"The chrome housing I purchased was falsely advertised on the internet.
Prior to placing my order I had ordered the identical item from another vendor for less money. I had to pay to ship the item back of my original purchase prior to placing my order with JP Cycles for what I assumed to be the correct item based on the internet description. I called JP Cycles after I received the item and they admitted that their item description was wrong, but were unwilling to do anything to make this right for me.
"


Rep reply posted 2014-11-11
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-11-11

"Parts were as described in the catalog and shipped with lightning speed. "