"Parts were as described in the catalog and shipped with lightning speed. "
"Site was easy to navigate and product came on time.
Couldn't be happier. thanks!!"
"Ordered item then received email a couples days later stating item not available "
"very fast all very good all very nice
"
"I received most of my order in a very timely manner, but had 1 item that is on back order. It has been almost 2 weeks and it is still not in and when I contacted them they would not tell me a expected date when it might come in. I wish someone could tell me something about the item I ordered since it is paid for I beleive I should get at least a projected date of arrival. "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"EVERYTHING WENT GREAT............................................................................................"
"Some times I feel they may be fustraded of me ordering parts one or two parts at a time but when I call to order a part their real helpful and understandable. "
"Excellent products and quick service."
"Very good transaction.
Fast delivery. "
"quick delivery on the parts i ordered excellent"
"Product arrived on time and exactly what was promised. They fit my Sportster perfectly!
Sue"
"Awesome. Recieved my package super fast."
"I thought that the price of ground shipping was a little high .other than that I was completely satisfied with what I ordered ."
“Thank you for your feedback. We apologize if you feel our shipping rates are too high. We do have basic shipping charges for all orders. We may be able to lower the shipping cost as a one-time courtesy. In these instances, we request that you call or chat in to place these orders, so we can manually adjust the amount depending on the total cost of your purchase and/or weight. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"JP has been wonderful for parts for two Harley bikes and the service techs are awesome. Delivery and returns have been quick
no fuss...Lady Hog "
"I have been a J&P Cycles customer since 2009 and their service has always been very good. No complaints."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”