"Great company, excellent customer service and support, I will definitely do business with them again."
"Parts arrived in quick time exactly as described"
"Fast delivery, easy to deal with... Well order from again"
"Ordering was extremely easy, joined the Gold Club and pretty much have paid for it in two orders. The delivery of this order was quicker than expected and everything works as hoped for."
"Easy website to navigate. They make sure the parts you order will fit your bike, and very fast shipping!"
"Their fast shipping is great. One of the items I received was defective. Didn't work, but they do provide a return label which saves me the hassle of paying return shipping. Yea they have great service. "
"I still have not recived the gloves that I ordered a couple of weeks ago"
"Everything I needed was in stock and shipped within four days and arrived in perfect condition. Would I recommend J & P Cycles? Absolutely.
Also, recommend enrolling in their Gold Club program. I had a large order, and saved over $200 on this order alone. The savings add up and pay for the membership fee quickly."
"I have always been satisfied with J&P sales & quick shipping. Sometimes I can beat their prices but they always have it in stock & always get it shipped ASAP. I thank them for providing quality products & service. "
"will not order from them again."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We apologize that your experience did not meet these expectations. A member of our management team will be in touch with you shortly.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"not much to say. saw product,ordered,received.one happy painless experience.highly recommend,J@S as a motorcycle parts supplier. P Graham [ AUST] "
"Very satisfied...Ordering was sinple fast and accurate"
"I originally saw this product on a bike. I checked your website and found it to be very user-friendly. It was delivered on time. GREAT, GREAT,GREAT!"
"I am somewhat satisfied with this purchase"
"J&P cycles had all the items i was looking for. Shipping was fast and a good price too.Will keep on buying froom them now on."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”