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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-25

"This was my first experience with J & P Cycles, and it won't be the last. The product I ordered arrived as advertised and ON TIME. I'll be back."


Verified
5/5

2014-10-25

"Great service and fast shipping."


Verified
5/5

2014-10-25

"Great value for the price. I'm already enjoying my new Mustang Regal Touring seat on my Harley. Feels like I'm sitting on a cloud......"


Verified
5/5

2014-10-25

"Product was delieved in 4 days and was exactly what I ordered . "


Verified
5/5

2014-10-25

"Parts always arrive in a timely manner and in perfect condition. Thank you"


Verified
5/5

2014-10-25

"Great overall experience...will order again..."


Verified
5/5

2014-10-25

"Fast delivery, great parts and helpful service prior to placing order."


Verified
5/5

2014-10-25

"Just started using J & P cycles and so far so good, no problemz"


Verified
5/5

2014-10-25

"Searched everywhere for a countershaft speedo drive gear for a shovel. Less than 20 bucks and delivered in two days.
Can't beat that .
"


Verified
5/5

2014-10-25

"Everything was exactly what ordered and delivered quickly
"


Verified
2/5

2014-10-25

"have yet to recieve ordered iitem,still on back order"


Rep reply posted 2014-10-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-10-25

"Quick and easy to find the parts needed. Easy and understandable return policy."


Verified
5/5

2014-10-25

"All my purchases and returns if any were handled in an expedient and professional manner. I found some amazing S & D items. Thanks a lot J & P. U have a fan here!. "


Verified
5/5

2014-10-25

"The experience was great I received my item's in no time at all."


Verified
5/5

2014-10-25

"My tire was delivered much sooner thAN i EXPECTED. 2 days, than was a week early. thanks great service and products."