ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-12

"Great buying experience. Correct affordable product delivered in a timely manner. Had me back in the saddle in to time. "


Verified
5/5

2014-10-12

"everything worked out well "


Verified
5/5

2014-10-12

"Fast shipping and great customer service. Defiantly will be ordering more parts from these guys. "


Verified
5/5

2014-10-12

"Everything we have order from J&P has been fantastic. Customer service is awesome everyone is knowledgeable and very helpful Have recommended them to many others and now they are JP junkies like us."


Verified
5/5

2014-10-12

"Super fast shipping! Great prices! Great job guys"


Verified
5/5

2014-10-12

"The items I ordered were exactly as they were advertised. They fit perfectly and the delivery time was exceptional. I will recommend J & P cycles to anyone looking for parts and accessories. I will definitely order from them again."


Verified
4/5

2014-10-12

"No instructions with the Tamer kit. "


Verified
5/5

2014-10-11

"quick and simple to renew gold club membership!"


Verified
2/5

2014-10-11

"I was on a chat with a tech and told him the correct measurements for the windshield I wanted (to no avail) so he sent me one that should fit. It did not, so I had to ship it back and am now waiting to see if the exchanged one will fit, per my original request?"


Rep reply posted 2014-10-12
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-11

"Great service on the phone and the web. Very fast shipping. Exactly what I ordered. Thanks"


Verified
5/5

2014-10-11

"Excellent service on time speedy delivery product works great thank you "


Verified
5/5

2014-10-11

"I bought two Symex II motorcycle helmets and each came with a clear shield. You ordered me a dark smoke for both helmets and they were delivered within 10 days. Thank you very much. I will be a repeat customer in the future. The staff was very helpful and courteous. Thank You; Bill "


Verified
5/5

2014-10-11

"Love the seat and backrest. It is more comfortable then the stock seat.
Very fast shipping.
"


Verified
5/5

2014-10-11

"Super fast & great quality! Thank you"


Verified
5/5

2014-10-11

"Everyone I spoke to was very helpful and polite."