"My purchase showed up very quickly at my doorstep, and I couldn't be happier with the quality and style of my vest! A++ ^_^"
"Very good service to New Zealand about seven days and Parts all fitted so I am very happy and Thanks very from Bruce "
"I think the program you have is great but it has a few bugs, I press the model and make and still gave me a wrong part, i put in 95 Dyna Wide Glide FXDWG for a oil filter mount and I was sent one for a Sofltail, one line doesn't fit, the one I picked the message said it would fit my bike. I bough a set of forward contols and didn't know until I saw the invoice that they where 2" extended but that program is about the best I've ever seen, just a few little bugs. You can see what you are buying and the program tell you if it going to fit your bike, well maybe. I'll have to look a little closer next time. Danny"
"I had to return seats because they wouldnt fit my bike right. I paid for shipping through UPS. Come to find out when refund came through,they still charged an additional 25dollars and change. Verry upset about that.
Another transaction i paid roughly 170.00 for a set of grips. When we went to put them on we found throttle grip was not cut correctly and binded up. In the process of sending them back for refund right now. The kicker is that i paid 20.00 for next day shipping only to have to return the grips. Not verry happy about that either. "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"I made my first purchase with J& P Cycle last week and had my order filled on time and complete within proper time , and it was free shipping! Loved it ,Thanks Michael G."
"Delivery was fast and item arrived in perfect condition. It didn't take very long to get it once it was ordered. "
"Very happy. Nice product. "
"Very good description of item I got and very good shipping speed and when I got the bars they were exactly what I wanted "
"I am rebuilding an old motorcycle and have made around a dozen online purchases from JP Cycles. The depth and breadth of selection for name brand parts for an obscure model is amazing. The search engine makes finding those parts, and determining if they are in stock a snap. After purchase the feedback email is within hours on any day of the week. The parts are delivered in a very short period of time, and arrive well packaged."
"Awesome Service and fast shipping Thanks "
"On time and good product!"
"I had a unique circumstance, I had my package mailed to my post office box since I would be out of town at delivery. My PO box closed its doors and my order didn't have a destination. J&P cycles went above and beyond and my order was delivered to my home the next day."
"Perfect fit. The product was shipped immediatly.I somehow put the wrong address down and still got it within 7 to 10 days."
"Very positive experience dealing with the team at J & P Cycles initial product enquiries were promptly handled, easy ordering and product arrived safely and within the time frame provided to Western Australia. Will certainly continue to support. "
"everything was as described"
A rep from J&P Cycles, JP Cycles, has responded:
“Hello
Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.
Thank you,
Kristen
Customer Service
J&P Cycles
www.jpcycles.com”