"Dealing with J&P Cycles was great, but the dealing with the part from kuryakyn was a nightmare. Very basic/minimal instructions. What I thought was going to take less than a half hour, took over 3 hours to install. "
"Quick shipping and always the correct product."
"Fine and dandy on this end. Thank's Will do busines with you again."
"Product didn't stick in some places. It comes in two separate pieces that has to be put together. Over all it looks great on the trike."
"the customer service was excellent and delivery was great. However I was a little disappointed that the spacer provider with the clamps was not thick enough to maintain a firm grip on the handle bars. I had to add additional spacing material."
"Fast shipping, easy use of the site, awesome price. I am very happy with my order"
"Quick shipping, the best customer service ever. "
"The merchandise was excellent and fit perfectly! Delivery was very fast!"
"Everything I order arrives in a timely manner and is the right part !"
"J&P cycles have always delivered within at least threes of my orders. Fast and reliable everytime!"
"Fast shipping, I thought the shipping charges were a little high otherwise very satisfied."
"Lightning shipping with excellent packaging. Couldn't be happier!"
"tech support gave me wrong info on two separate occasions leading me to purchase parts I did not need and delaying me in getting the parts I did need."
"Very happy. Old bike. New parts. Work great. Can't ask for more. THANKS. !!! "
"I have been a J%P customer for over 10 years and have either built or customized almost 20 bikes. J&P has never let me down. Thank you.
Shannon West"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. We apologize that you were given incorrect information on your parts. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”