"Super fast shipping . Order received within two days.
J&P Cycles great bunch of people."
"Perfect service.. I recieved my goods in Egypt after6 days "
"I ordered a gift card for my dad for his birthday. I was told it shipped the next day. It's 10 days later and I still don't have the gift card and they just keep telling me to call back tomorrow.
10-14 day policy. I get that but I live 1 state away and nothing takes 10 days to mail."
"DELIVERED TO PERTH AUSTRALIA IN 7 DAYS AND PARTS ALL GREAT"
"have been totally unable to reguster my dissatisfaction at recept of INCORRECT ITEM sent to Australia.
I have tried to email you but received no response, and the time I have left to send back the items ( two Honda gaskets for a YAMAHA) is running out.
your system is inadequate"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"great service great products and fast delivery. I will be shopping with them again"
"Your customer service team is awesome .. I originally ordered the wrong tire because of a search criteria issue the customer service representative that I spoke with set me up with the RMA to have the tire dropship back to the warehouse and help me select the right tireI was very pleased with the concern that I received from them and I am looking forward to making future purchases with JP cycles"
"What I asked, when I wanted!"
"I placed my order with no problems and received very promptly.it was exactly what I ordered and exactly as described. I am very pleased!!
"
"very good shop and parts and accessories for harley davidson, My Heart store"
"Great product, good price, and fast shipping. "
"Great service from their Harley Techs. They helped me choose the right tire for my bike and gave me all kinds of other knowledge about my bike."
"Ridiculous to pay $7.99 S&H for $.99 item. Could have mailed with.a stamp in an envelope. "
“Thank you for your feedback. We apologize if you feel our shipping rates are too high. We do have basic shipping charges for all orders. We may be able to lower the shipping cost as a one-time courtesy. In these instances, we request that you call or chat in to place these orders, so we can manually adjust the amount depending on the total cost of your purchase and/or weight. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Received the merchandise very quickly."
"Always very happy with J&P service."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”