"One of the items I ordered did not fit my bike. One quick call to J&P and I was sent the correct part."
"Everything ordered arrived very quickly and in good condition. I ordered some Clearance items and was afraid that they may not have been quality items but that certainly was not the case. Everything met my expectations and more. Thank you J&P Cycles."
"Customer service was great, Tech support very helpful, and shipping was as promised. Great quality products that keep you rolling... "
"Order was processed quickly and items arrived in short order. "
"Great buying experience. Correct affordable product delivered in a timely manner. Had me back in the saddle in to time. "
"everything worked out well "
"Fast shipping and great customer service. Defiantly will be ordering more parts from these guys. "
"Everything we have order from J&P has been fantastic. Customer service is awesome everyone is knowledgeable and very helpful Have recommended them to many others and now they are JP junkies like us."
"Super fast shipping! Great prices! Great job guys"
"The items I ordered were exactly as they were advertised. They fit perfectly and the delivery time was exceptional. I will recommend J & P cycles to anyone looking for parts and accessories. I will definitely order from them again."
"No instructions with the Tamer kit. "
"quick and simple to renew gold club membership!"
"I was on a chat with a tech and told him the correct measurements for the windshield I wanted (to no avail) so he sent me one that should fit. It did not, so I had to ship it back and am now waiting to see if the exchanged one will fit, per my original request?"
"Great service on the phone and the web. Very fast shipping. Exactly what I ordered. Thanks"
"Excellent service on time speedy delivery product works great thank you "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”