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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-06

"Order was shipped same day. Awesome dealing with people and say what they do and do what they say."


Verified
5/5

2014-10-06

"Good product at a good price. Will be buying from them again"


Verified
5/5

2014-10-06

"Quick delivery and packaged well"


Verified
5/5

2014-10-06

"Happy, Happy. Always professional service and quick delivery. J&P is the go-to place for me"


Verified
2/5

2014-10-06

"sunglasses description stated grey frames but they were black, will be sending back."


Rep reply posted 2014-10-06
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-06

"grate very helpfull very fast service ! Paul."


Verified
5/5

2014-10-06

"Easy to use and prompt service"


Verified
5/5

2014-10-06

"VERY HAPPY WITH ORDER AND SERVICE!!!!!!!!!!!!!!"


Verified
5/5

2014-10-06

"Quick shipping, good packaging and nice product."


Verified
5/5

2014-10-06

"The windshield bag is a good fit and delivered in a shirt time."


Verified
5/5

2014-10-06

"Quick delivery, very comfortable seats. Easy to install and looks nice. The passenger seat is much taller than the stock so it will take away from the sleek sporty look of the bike but that's the trade off I was willing to make for comfort."


Verified
5/5

2014-10-06

"I am a retired Marine and now a defense contractor living in Japan. The prices that a local Harley dealer charges for parts is outrages. Your store is so reasonable on prices and it never takes may than seven days for my parts to arrive. Excellent service!"


Verified
5/5

2014-10-06

"J&P MAKES IT VERY EASY TO FIND WHAT YOU NEED AND THEIR PRICES AREN'T BAD EITHER. WOULD DEFINITELY USE AGAIN."


Verified
5/5

2014-10-06

"It's was fast easy an great price. "


Verified
2/5

2014-10-06

"Still hasn't arrived. Expensive shipping costs"


Rep reply posted 2014-10-06
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”