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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-10-04

"Got just what I ordered and it was delivered when they said it would , what more could one ask for."


Verified
5/5

2014-10-04

"good price, very fast delivery even to Canada,,, very pleased, good people to deal with,,,"


Verified
5/5

2014-10-04

"Very happy and will gladly be buying again."


Verified
5/5

2014-10-04

"fast and easy!! all went very smooth!!!





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Verified
5/5

2014-10-04

"I have used you for about 20 years and very satisfied with your service,I always tell fellow riders about you keep up the good work "


Verified
5/5

2014-10-04

"Did what they said they would do. "


Verified
1/5

2014-10-04

"i have placed 2 orders and both were wrong. so I have to wait for another 2 weeks before i get the right things. if i get the right things"


Rep reply posted 2014-10-05
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-04

"As always, my order was received in a very timely manner. This was important because the parts arrived before the dealer parts did. "


Verified
5/5

2014-10-04

"Great inventory, prices, and shipping was very fast!"


Verified
5/5

2014-10-04

"Great service and really quick delivery. Also very happy with my new Mustang seat. The only negative I would say is that the freight was quite expensive as the seat I bought didn't weigh much. Maybe I'll get it shipped by land next time. Cheers."


Verified
5/5

2014-10-04

"Just a perfect transaction. No problems at all."


Verified
5/5

2014-10-04

"I've been purchasing from J&P for many years and have never been disappointed by their prices or service. "


Verified
5/5

2014-10-04

"Perfect! Fast shipping! Great Quality Parts! Great prices too! "


Verified
5/5

2014-10-04

"Fast,friendly service.Highly recommend"


Verified
5/5

2014-10-04

"The item shipped faat, arrived on time and there were no issues. Will be ordering all our parts from J and P from now on."