"10 star,the best thk jpcycle"
"shipped in a timely manner,website was outstanding"
"The only problem is that you wont ship to a PO. BOX , So I had to hunt down my purchase as I don't receive mail @ my physical address . I think you should ship to PO. BOX'S that way there is no problem's especially when my that is the billing address on my Credit Card. If I put my house address on the payment details when ordering there is a conflict and you as a seller may not get paid, or the order won't go thru at all."
"Always an easy and painless when ordering from J&P. "
"Still waiting on my order to be shipped. No updates were given until I contacted them and was then given an unacceptable response."
"Great service and quick shipping!!"
"I received my order in a timely manner. "
"Superior service!!! Tires delivered very quickly!"
"quality gear at a reasonable price---couldn't ask for more
"
"we got part of our order on time, the second part was put on back order, it was not posted anywhere that it would take this long and we are still waiting."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"The starter I ordered for my motorcycle had a connector that was broken and the box seemed to be damaged."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
We are sorry to hear that your order arrived in poor condition. We ask that you please contact us as soon as possible so that we may be of further assistance with this matter. Please contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"All I can say is AWESOME."
"overall very satisfied with the service"
"J&p cycles always has good customer service.and when you need good technical support their there.and your parts get to you in a timely manner."
"DELIVERED ON TIME,EXACTLY WHAT I ORDERED.
DOES NOT GET ANY BETTER!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”