"Black Brace or kidney belt was way too small as described."
"Fast, free shipping. Great selection."
"Had what I needed and regular shipping still got to me in 3 days. I go to J&P cycle first for all my parts and modification needs."
"Product shipped quickly as promised. Easy site to buy. I will make new purchases as soon as possible. Thank you J & P"
"My first experience with J&P was very good, i received my parts within a week, but my second order not that good, i am still waiting for me parts "
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Fast shipment! This is a very reputable company which I have ordered from several times. Never any problem with returns or orders. I recommend this company highly!!!"
"Very nice transaction, quickly delivery..... Very good as usual :)"
"It was fast and very easy thanks"
"Great shipping, products as described, great experience as always with J & P Cycles. Glad that I have a place to go to get the parts I need for my '79 Shovelhead. "
"I am always happy with J&P and that's why I only buy from them whenever possible :) Tom Ponsell"
"Great quality items fast shipping thx j&p"
"received as ordered thank you
"
"There was no problems in ordering the item. It was fast and easy. This was my first time in ordering from here. The item ordered came on time."
"Found the item cheaper the next day. Delivery was ok. I think FedEx would fix that. But I did get what I wanted and it was right the first time. There is something to be said about that. Overall good but if I can get the same item for less and get free quicker shipping then I'm going to. "
"I called Kathy at J&P Cycle Service a day or two after I'd mad my purchase to ask what the shipping status was. Apparently the gloves I ordered were not in stock in the size I needed, but Kathy offered to send me the next size up (since time was a factor for me) to try. She said I could return them for a refund if they didn't fit - and she even waived my shipping fee for the gloves. They didn't fit, but I am returning them with the enclosed UPS return shipping label. I have re-ordered the gloves in a smaller size and they shipped the next day. Should be here tomorrow or Saturday. J&P is the best. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”