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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2014-09-16

"Items were delivered in a timely manner and appeared as advertised."


Verified
4/5

2014-09-16

"I was wondering why after I ORDERED IT , IT TOOK SO LONG TO SHIP? WAS IT TO CLEAR THE CREDIT CARD?"


Rep reply posted 2014-09-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-16

"On time and exactly what I ordered. No complaints!"


Verified
2/5

2014-09-16

"the big sucker dosent fit my 2012 limited....it is a 103 and has an oval breather with two rubber hoses attached to the upper filter body....there is no room for the round breather to fit because there is no holes for the hoses....i need to send this unit back unless i am missing something.....the sales rep said the big sucker would fit under my existing chrome outer housing.............
"


Rep reply posted 2014-09-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-16

"free shipping day would be nice but you can't have everything WHERE WOULD YOU PUT IT? JP Cycle does a good job of having what I need and gets it to me fast. GOOD JOB GUYS AND GALS"


Verified
2/5

2014-09-16

"Delivery was slow. Hoped to get in 4 days as stated. Received in 7 days. Needed it ASAP. "


Rep reply posted 2014-09-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-15

"Got my order delivered on 9/11, just as promised, have ordered parts from JP Cycles before, and as ALWAYS, I receive the RIGHT PART exactly on time, Great Company!!!."


Verified
5/5

2014-09-15

"I am very pleased with the turn signal inserts. The only suggestion I can make, is one you've probably already heard. If your manufacturer could shave a little off the circumference of the lens, the trim rings might close down enough to avoid that darn 1/4 in. gap at the bottom! Aside from that, they work perfectly on my 08 FLHTC w/o using the included load equalizers. When I first turned one on, it flashed a little too fast, so I turned it off for a moment and when I tried it again, it worked perfectly. Rode about 1000 mi. this week - so far so good!! Thanks again."


Verified
5/5

2014-09-15

"Quick to order, excellent website fitment format! Very fast to process and deliver."


Verified
5/5

2014-09-15

"Although m y items were shipped on differentdays,I am VERY pleased with J&P Cycles..AGAIN.. Thanks"


Verified
5/5

2014-09-15

"Great price quick delivery exactly what I expected."


Verified
5/5

2014-09-15

"Fast delivery. Fair prices. Good quality. Good job J & P. "


Verified
5/5

2014-09-15

"My order arrived quickly and the product was just as advertised. I have been a J&P customer for years and have yet to be disappointed. "


Verified
5/5

2014-09-15

"Great finish, fit and appearance."


Verified
5/5

2014-09-15

"Quick shipping. Article exactly as advertised."