"was very pleased with j&p service and product was delivered on time !! just what my bike needed . Time to ride !!!!"
"The shipment came earlier than I thought, which was great. Thank you for the wonderful service, I will spend my hard earned money again at your site. "
"their customer service is great :)"
"Nice easy transaction with a good delivery time."
"Shipping took quite a while as it was stuck in customs for quite a few days. Overall, the experience was very good!"
"everything was ok !! god stuff ,god looking, next order is at work!!"
"Ordering was easy shipping was fast but expensive after customs fees shipping and exchange would have been cheeper local "
"Easy site to navigate, great price, order processing and automation, with tracking very good. "
"although not J&P Cycles's fault, I still haven't received part of my order. Vendor problems I think.
Thx for the great service in the past and hopefully in the future."
"Shipped on time, packed well but two of the parts were not correct for my Harley.
Had to buy the correct bearing race from the local HD dealer. Also the snap ring was incorrect for my yr model. I've always had good experience with J&P was let down this time. "
"Sent wrong part. Phone call to correct. Awaiting delivery"
"the service is very good the products are very good and available.and the shiping time is good even up here in Canada. the only thing I would complain about is the price of the gold membership"
"j&p has what I need, easy to order an return.great products for most all cycles. was surprised at the supply of vintage parts. all parts have been great quality an fit perfect."
"Seat shipped, got it.. Awesome"
"Thanks for the shipment. The parts I ordered were exactly what I expected and very easy to install. Thanks again"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”