"The helmet fit is great, the sizing chart is right on. The straps are a bit short, but overall I'm satisfied. "
"Immediate shipping of exactly what I needed. JP Cycles has always been a reliable source with fast shipping.Thanks"
"All the products are similar to my expectations.
But I don't have receveid the $15,00 off for my first order as new Golden Club member.
Otherwise I should give a 5."
"Great selection of product and quick service. "
"The prices are unbeatable and fast delivery"
"Fast delivery good product Shipping cost a little high"
"part ordered didn't fit my bike. went by on line part filter for my bike,i don't know if I didn't read the description of part correctly or the filter was incorrect. I reordered part,hopefully correct.
"
"Brake pads look of good quality and at a great price"
"I ordered from my phone...received my parts I ordered correctly and fast from the first time to...now, my fifth order! Very pleased with J@P Cycles!!!"
"My son liked the jacket we ordered and it was delivered before scheduled. We had to end it back because the jacket was too small for him. The sizing chart on the website is not accurate for size. Should have went with my instincts and gotten two sizes larger. We shall see how return goes. I will be very satisfied when he is wearing the appropriate size jacket.
"
"I always get my parts on time and the quality is great."
"Great customer service and great prices. Legit. "
"I ordered a part and paid for over night shipping they sent the wrong part so I called the guy said he would call me back he never did then I call the next day and a girl told me how sorry she was and that she would order it over night .the next day no part so I called again I was mad and they said how sorry they was and all I would have to pay the difference of $5.86 I said OK they said I would get Saturday delivery .well guess what it was not delivered again I spent over 4 hours on the phone and my part still is not here not a happy biker"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Ordered an anchor rod for my Springer brake and had it shipped to myrtle beach sc. Then I received a call 3 days ago from myrtle beach saskatechewan Canada saying that it was received there. Canada post said they are resending it, so let's see how it goes."
"DESASTER: THIS IS MY EVALUATION. ALLWAYS WITH CREDIT CARD PROBLEMS. I BOUGHT LOTS OF THINGS THROU AMAZON AND EBAY. THE CREDIT CARD WAS ALL WAYS ACCEPTED. EXCEPT WHERE? IN J&C ¡¡¡¡¡
I DIDNT RECEIVED MY PURCHASE, AND BOUGHT IT IN ANOTHER CYCLES WEB.
THANKS. YOU HAVE A GOOD OPPORTUNITY TO IMPROVE¡¡¡¡¡
SANTIAGO"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Due to a recent increase in International credit card fraud, we do require payment verification prior to the shipment of your first order. To complete this process we ask you send a copy of your most recent credit card statement. This item must include the following information:
1. Your name
2. Your address
3. The last 4 digits of your credit card number
4. Bank Logo
This is a one-time request. Please feel free to black out any other personal details such as purchases or available balances. When sending you can reply to this email with the scanned documentation, or use our secure fax line at 319-462-4283. Please put attention to International Sales.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”