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Product & services pricing
4.24/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
4/5

2014-09-09

"Part fit trans fine, need to do some mods to make it fit bike."


Verified
5/5

2014-09-09

"Great price, shipped very quickly!"


Verified
2/5

2014-09-09

"Received the order and was missing hardware. I called and was told I would receive a email that missing hardware would be sent the next day. Waited 3 days and called again and then was told missing hardware was coming from manufacturer. Haven't heard back from manufacturer confirming .
"


Verified
5/5

2014-09-09

"I love JP!! Excellent service! Quick shipping & great prices. It's my one stop shop for everything motorcycle!!"


Verified
5/5

2014-09-09

"I just started shopping on the web. And found your site very easy to use Thank you "


Verified
5/5

2014-09-08

"The mail service was fast product was just how it was described"


Verified
5/5

2014-09-08

"Very satisfied with the products I ordered and the fast delivery. I will continue to use J&P Cycles for my shopping!"


Verified
5/5

2014-09-08

"A lot more sturdy than I expected and larger than I had thought."


Verified
5/5

2014-09-08

"Joining Gold Club was easy and painless. The real test will now come as i order parts from Australia.
Cheers,
Rod Turner.
"


Verified
4/5

2014-09-08

"Great shipping time, great product, overall satisfied, unfortunately half my order was deemed back order after 2 days without actual reason and 10 days after the fact I still have no idea why it hasn't left or whats the current status of my order...

"


Rep reply posted 2014-09-10
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-09-08

"smooth.........................................."


Verified
5/5

2014-09-08

"Quick delivery, and the parts were identical to the factory original in my 1966 FL Police Special shovel."


Verified
5/5

2014-09-08

"Very fast service! Item was well-packaged."


Verified
5/5

2014-09-08

"My package was delivered on time.
"


Verified
5/5

2014-09-08

"The best parts and services anyone could ask for."